How To Book

To complete the booking process you’ll need to:

• Be at least 25 years old
• Provide your personal contact information
• Upload a photo of your government issued photo ID (including date of birth & current address that matches credit card details) for legal and insurance compliance.
• Share the first & last names of all guests included in the booking (adults, children & infants)
• Read and agree to follow the House Rules
• Review and sign the Renter Agreement
• Authorise a $500 Security Deposit Hold (this is a temporary hold unless you’re using a debit card)
• Submit payment in full

Booking Confirmation
Once everything is completed, you’ll receive a confirmation email from me.

Security Deposit Holds Explained
A few helpful details so there are no surprises:

• The hold is processed securely through Stripe. Your bank temporarily sets aside $500 2 days before arrival. This is not a charge unless an issue is identified after checkout.
• While the hold is active, it will count against your available credit, even though no money is taken.
• The security deposit hold must be active for the guest to receive the lockbox code at check-in.
• For security, I can only see the last four digits of your card.
• Stripe can hold funds for up to 7 days at a time, so your bank may re-authorise the hold during your stay and again shortly after checkout.
• The hold is automatically released 7 days after checkout, provided there are no damages, excess cleaning required, or House Rule violations.
• Because nothing is charged, you won’t see a refund and once released, the pending amount simply disappears.
• The hold may not appear on printed statements, but you may see it in online banking as Stripe authorises, re-authorises, or releases it.

If you have any questions at all about the booking process, please contact us.